ORDERS

What currency are your prices in?

All prices are in UAE Dirham (AED).

What’s the status of my order?

We will send an email to confirm that your order is on the way. Shipping to all countries within the GCC takes between 7-10 business days. Please email sales@abadia.me if you have any questions or concerns.

What if I need to change or cancel an order?

Cancellation and changes can be made within 24 hours of placing your order. Email sales@abadia.me.

What if something I ordered arrived damaged?

Every item is checked and photographed prior to dispatch and kept as a record. If your order arrives and there is a manufacturing issue please email sales@abadia.me and we will review and get back to you. Any damage caused through product use is not grounds for refund or return.

SHIPPING

What countries do you ship to?

Abadia ships via courier to the following countries:

  • Australia
  • Austria
  • Bahrain
  • Belarus
  • Belgium
  • Canada
  • Denmark
  • Egypt
  • Finland
  • France
  • Germany
  • Hong Kong
  • Iceland
  • Indonesia
  • Ireland
  • Italy
  • Japan
  • Jordan
  • Kuwait
  • Lebanon
  • Luxembourg
  • Malaysia
  • Monaco
  • Morocco
  • Netherlands
  • Norway
  • Oman
  • Portugal
  • Russia
  • Saudi Arabia
  • Singapore
  • South Korea
  • Spain
  • Switzerland
  • Taiwan
  • Thailand
  • Tunisia
  • Turkey
  • UAE
  • UK
  • USA

Delivery within Saudi is up to 3 business days.

International shipping takes between 7-10  business days. 

If your country is not listed above please email sales@abadia.me and we will confirm time and cost.

Are taxes and duties included in my order total?

Taxes and duties are the responsibility of the customer and are not included in the cost of the order.

How long does shipping take?

Shipping to all countries within the GCC takes between 7-10 business days.

Do you offer overnight shipping?

If you require expedited shipping please contact us at sales@abadia.me.